Writing a one-page brief
Who it is for, the single most important task, what must be true on launch, what can wait, and any hard dates.
Resources
Short notes you can use without hiring anyone.
Before you ask for an app
Check whether a mobile-friendly website would do the job. Apps make sense when people return often, need the camera, location or notifications, or use it offline.
Reviewing screens without being a designer
Ask: can I tell what this screen is for in five seconds? What happens if there is nothing here yet? What happens if it fails?
Website launch checklist
Page titles and descriptions, working contact form, privacy notice, 404 page, redirects from old addresses, and a mobile check.
App store submission notes
Prepare a privacy policy link, support contact, screenshots for required sizes, a test account for reviewers and an honest description.
Basic IT hygiene for small teams
Unique passwords with a manager, two-step sign-in on email, automatic updates switched on, and a known backup that someone has tried restoring.
What to include in a support request
What you were doing, what you expected, what happened, any error text, the device and when it started.
Questions to ask any supplier
Who will do the work? How will we see progress? What happens at handover? What is not included?
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